Lark: A Chinese Chat App for Organizational Communication

In the New Normal era, where work patterns have changed, efficient internal communication is crucial for business success. Real-time communication, in particular, enhances team collaboration by making it faster and more flexible.

Chat applications have become popular tools for internal organizational communication. They allow employees or teams to communicate quickly, conveniently, and efficiently, regardless of their location or time. One trending chat application is Lark, a Chinese-developed app designed for modern work environments. What makes Lark special? Is it suitable for your business? This article provides the answers.

What is Lark ?

Today’s business competition is increasingly fierce. Traditional work methods may no longer be sufficient to promote rapid business growth. Many organizations emphasize integrating technology to manage various systems and enhance team collaboration. Lark is a platform developed to meet modern work demands.

Lark is a communication platform developed by ByteDance, the parent company of TikTok. It was first launched in 2019 and is distinguished by its integration of various work and communication tools into a single platform (All-in-One Platform), such as:

• Chat: Private and group chat for work discussions.
• Video Conferencing: Online meetings with face-to-face interaction, screen sharing, and file sharing features.
• Calendar: Schedule meetings and manage work calendars.
• Cloud Storage: Store and share work files in the cloud.
• Docs & Sheets: Create and edit documents in real-time.

Lark aims to enhance work efficiency and team collaboration, offering features designed specifically for organizational use, including:

• Creating groups based on organizational structure.
• Task assignment and progress tracking.
• Notification systems to ensure important messages are not missed.
• Easy retrieval of past information and messages.

Limitations of Lark for Businesses to Consider

While Lark offers numerous features that facilitate modern organizational work, it’s essential to understand its limitations before adopting it as the primary internal communication platform. Lark may not be suitable for all businesses, and the following limitations should be considered:

• Complexity: Lark’s extensive features may make it complex and difficult for some users, especially small businesses (SMEs) looking for simpler solutions.
• Suitability: Lark is more suitable for large organizations or businesses with remote work operations rather than small businesses with fewer employees who mainly work in an office.
• Familiarity: Other chat applications like LINE or Messenger might be more popular and familiar to employees.

FoxSpace: A More Comprehensive Alternative for SMEs

For SMEs seeking a comprehensive, easy-to-use communication platform that is affordable, FoxSpace is a compelling alternative. It is designed specifically to meet the needs of SMEs.

FoxSpace is an all-in-one platform combining essential tools for SMEs:

• Internal Communication: Efficiently communicate within the organization.
• Community Building: Build and manage online communities.
• Community Marketing: Market to communities effectively.

How Does FoxSpace Stand Out Compared to Lark ?

• Ease of Use: FoxSpace is designed to be simple and user-friendly, suitable for businesses of all sizes, including small SMEs.
• Diverse Features: FoxSpace offers comprehensive features for internal communication, such as chat, video calls, file sharing, and online community-building features like group creation, post creation, and event management.
• Affordability: FoxSpace offers various packages, including free options for small businesses.

How Can FoxSpace Help Your Business ?

• Communicate smoothly with team members.
• Collaborate effectively within the team.
• Create online communities to connect with customers and potential customers.
• Conduct community marketing to increase brand awareness and loyalty.

Choosing the right communication platform is crucial for businesses. While Lark might be an attractive option for large organizations, FoxSpace better meets the needs of SMEs with its comprehensive features, ease of use, and affordability.

If you are an SME looking to build an online community and enhance internal communication with your team, register and sign up for free with FoxSpace here.